StarCasino

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StarCasinò is a brand that has firmly established itself in Australia and, as we will see in the StarCasino reviews of our experts, its reputation is improving year after year.

But given the results that emerged from the Star Casino reviews, where its features and functionality are highlighted, this success is definitely deserved. In the next chapters we will analyze in detail 5 fundamental factors for an online casino :

• Brand history;
• Reputation and reliability;
• Games and software providers;
• Payments;
• Customer support.

StarCasino: Pro Reviews

Reputation and Reliability: StarCasinò is a guarantee

When you go looking for an online casino you should always consider reputation and reliability. These are the main points that make you understand who you are dealing with. Is a virtual casino really safe or is it better to stay away from it ? Obviously, this is the first aspect I considered, and remember to do it too! Even if you rely on a historic platform, as StarCasinò is , never let your guard down.

This operator is licensed by the Customs and Monopolies Agency , the only body authorized in Australia to control remote gaming and issue authorizations to operate in our country.

In the past, it was AAMS (then absorbed in 2002 by ADM) that covered this role, and in fact the first authorization of StarCasinò was requested from this body. If you visit the official website of the online casino, you will notice the ADM symbol, next to the active license number obtained. Thus, in total autonomy you can always verify whether a platform is authorized and whether the license is authentic.

Below, to continue with all the assessments of the case, we will discover the history of the StarCasino brand, its reliability and any legal problems.

Brand History 

It is part of the Swedish group Betsson, founded in 1963 and created to develop and provide slot machines in Sweden. Over time, however, its market has grown enormously and it has become one of the most important holdings in the sector. In 2003, the Cherry group acquired Betsson.com, one of the first online casinos in England. Only 2 years later, the company was divided into 3 different companies that then continued to work on different paths. We are talking about Cherry, NetEnt , and finally Betsson Group. The latter settled in Malta and began to deal with online casinos, starting a series of acquisitions. In 2011, for example, it acquired Betsafe and then, in the following years, it gradually became interested in other markets and entered them by acquiring brands such as CasinoEuro, NordicBet, CasinoDK and SuomiArvat.

To date, just to give some illustrative numbers, the company has casinos in 18 languages .

It was during the acquisition of Betsafe that the idea for StarCasinò was born. Its ADM certification and the actual year of its foundation is 2012. Thus, StarCasinò enters by right among the legal platforms in the country.

In Australia he introduced himself on tiptoe, but thanks to his constant and careful work he was able to conquer a prestigious role among gambling operators.

The data speaks for itself: according to the GGR ( Gross Gaming Revenue, ed. ) in 2018 the casino had collected 3.5%. A percentage that rose to 5% in the space of a year, to the point where it has now become one of the best brands in Australia for the gambling sector.

Star Casino Reviews: Reliability and Legal Issues

To make it easier for you to read and find information, I personally checked the situation of StarCasino. There are 3 points in particular that deserve to be analyzed to show you its level of security.

1. RTPs respect the market average : knowing the average value of the return to the player (RTP) is important to understand, based on the takings of a slot machine for example, the percentage returned to the player as winnings. The higher the RTP value, the greater the chances of winning a prize when you bet.
2. Guaranteed RNG mechanism : the Random Number Generator is a guarantee. You should know that every game with software is regulated by an algorithm, namely RNG. If this is safe, no one can interfere and therefore no one can take advantage of it on the bets. The game is therefore totally transparent and the extractions cannot be influenced in any way.
3. Payout of winnings in compliance with the timeframes : this casino pays winnings to its players with extreme punctuality. And even if any problems should occur, ADM takes care of compensating and protecting players who still had money in their gaming account.

The reputation and reliability of StarCasinò also take into account other important aspects. These are details that certainly help to choose this gaming platform over others. Let’s talk, for example, about the awards won by this online casino, during its experience.

The eGaming Review, one of the most well-known magazines that deals with casino games, annually awards the various concessionaires who have distinguished themselves with their work. StarCasinò won the award for best operator 2019 and 2020. It also received an award for the best customer service , but we will talk about this below.

In 2017, however, it won the award for best Australian online casino certified by AAMS from the German Institute for Quality and Finance (ITQF ).

These factors push Australian players to choose it as a reference point for online casino games.

The fame of StarCasinò, then, also grew thanks to a famous television commercial in which there was a beautiful actress, who then became the girl of StarCasinò. She became, in fact, a real emblem of this online casino.

Now that we have all the most important information to establish the actual reputation and reliability of this site, we can say that there are few doubts. StarCasinò is a good platform to try online : it is legal, the information is clear and can be found with reasonable ease. It also promotes responsible gaming for its users and has also received several awards. In short, it really deserves a good rating for this first of the StarCasinò reviews that we will do .

Rating: 4.5 stars

Review by:

Davide C.

Davide is an expert in the online gambling industry and brand reputations, he knows the business strategies and finances of various bookmakers well.

Games and Software: You’re Spoiled for Choice

I can say without too much trouble that this is probably one of the most important topics for online players who are looking for a casino where they can find all the best games in the industry. In addition, more experienced users are not only looking for popular games, but also more unusual ones, perhaps made by lesser-known software providers and that can, however, entertain them and maybe win.

That’s why in this section of our StarCasinò reviews we will discover everything that is important . I will not limit myself to just telling you how many games there are, but we will also see if it is easy to find them and other features that undoubtedly deserve a certain amount of in-depth analysis.

Games and Providers available on StarCasino

Let’s start by saying that, as far as casino games are concerned, there are three entire sections dedicated to them: Casino, Slots and Live Casino . In addition, we then find Sports and Arcade which however refer to sports betting. This is already a good starting point because the choice already begins to be simpler . If you want to play with a croupier in live streaming you will have to choose the live casino . If, instead, you prefer a slot machine, then you will naturally have to opt for the appropriate section. Finally, for table and card games you will have to choose Casino.

In this last section you will find the most famous games such as blackjack and roulette, as well as other card games such as baccarat or Caribbean poker. On StarCasinò, there are really many games thanks also to the collaboration with various software providers , which we will talk about in detail later.

But I can tell you that, as far as blackjack is concerned, both in the software version and with live dealers, we find 28 different tables to choose from.

This means that there are options for those who like to play with small amounts just for fun, or tables where you can get to really high amounts . The latter are naturally the tables preferred by high roller games, that is, those who can count on a very high budget. But the tables also vary based on some variants.

There is, for example, the table where you play with a single deck, or the multihand, that is, the one where you can also play multiple hands in the same round. This great variety is born, as mentioned before, from the collaboration with different software providers . Only for blackjack , in fact, we find the games created by Evolution Gaming , a leading company in live dealer games. Among the software ones, instead, there are Play’n Go , Habanero, iSoftBet, Pragmatic Play and Shuffle Master .

Same great variety also for online roulette. In this we find 33 tables , between live and software, from which we can choose to play.

In the case of roulette, having a great selection of games is even more important than with blackjack. As you may know, there are several variations of roulette, such as French, American, and European. And that’s why it’s a good thing that players have more games to choose from. At Star Casino, however, you won’t have any problems because there are more tables for each version, also based on the minimum or maximum value of the bet. And here too, there are numerous software providers ready to enrich the operator’s game catalog.

But there is another key aspect that should not be underestimated. Players often look for new games and solutions that are not yet trendy. And also from this point of view, we must say that StarCasinò has certainly won me over. In the “Table” subsection, in fact, we find many interesting games . In addition to baccarat and Texas Hold’Em, in fact, we also find Dragon Tiger, Punto Banco, Monopoly Live, Dream Catcher, as well as various show games such as First Person Football Studio .

This variety of games is certainly a credit to this operator, which you can rarely find in other online casinos. It also reveals how important it is for StarCasinò to offer players a series of entertainment solutions that are varied and ideal for a large number of players. After all, we are faced with a dealer who certainly aims to grow further and establish itself as a point of reference in the sector.

Let’s now look at something about online slot machines . We will pay some attention to this section of StarCasinò because we are talking about one of the most used games in the world and also in Australia. In fact, most players choose slots to get closer to the world of online casinos, but also in land-based gaming rooms. And that’s why I will try to give you as much information as possible.

In the Slots section you can find the right game for you, also selecting various subsections, among which stand out New, Top News, Recommended and a selection of Top slots from different providers.

In the first subsection you will find all the new proposals that have been part of StarCasino for a shorter time. And with great probability you will find here the slots that have been recently launched on the market by the software houses.

Alternatively, you can scroll or search by setting precise filters, choosing slots by provider. With just a few clicks, you can find the most interesting games from each software provider that collaborates with StarCasinò . If you are a fan of Blueprint Gaming, for example, you can go directly to “Top Blueprint Gaming”.

If you prefer to try the classic old-style slots, you will find the VLT and the classic versions. Among the latter, we find those with three reels or fruit machines . These are the games that players who are mainly linked to land-based slot machines and who are not yet very familiar with the world of technology refer to.

The great variety of slots, as seen also for card and table games, is given by the fact that this casino collaborates with dozens of different software providers . This allows it to dare, experiment and combine lesser-known slots with titles that are true evergreens for this type of game.

Small parenthesis, before concluding our discussion on StarCasinò reviews, and in particular on the games, I must first talk to you about the live casino . This is one of those betting methods that is becoming increasingly popular for a number of reasons. Players consider it the safest and most interesting of the game methods because it feels like being in a land-based casino . There are 48 games with dealers connected in live streaming and they are all offered by Evolution Gaming . This software provider is one of those that first invested in this type of game and therefore established itself as a leader in the sector. Naturally you can play roulette, blackjack or baccarat, but also various show games .

There is also an interesting feature that should not be underestimated: the slots are offered in demo version. What does this mean? You can try your favorite slots or find your favorite titles without immediately betting with real money. This allows you to do some tests and above all to become familiar with the innovative dynamics, gameplay and mechanics of the game.

All games, except for live dealer games, can be tried in this mode, without spending any money . The main difference on StarCasinò is that you don’t even have to register. Anyone can simply go to their gaming platform, choose the device that interests them most and click on “Demo” . This is certainly another fundamental aspect when it comes to the seriousness of StarCasinò, which allows everyone, even non-registered players, to have fun without spending any money and to discover the games before moving on to real money mode.

And my advice is to seize this opportunity both to play without stressing yourself and thinking about the money you have lost, and to analyze the game first and then decide if it is the right one to bet on . In addition, you can also take advantage of this opportunity to test some strategies. As you know, in fact, in the world of casino games, even if there are no techniques to always win, there are methods that could help you increase your chances . Among these, for example, we find the Martingale and the d’Alembert system for roulette and card counting for online blackjack . In this way, therefore, you can test them directly in the field and find out if they work and if, above all, they are the right ones for you and your finances.

User Experience on StarCasino

The user experience on StarCasino is good . The platform is easy to use and, as mentioned above, all games are also available in demo version, which helps the player to practice the game without spending money.

In addition, the platform relies on a clean design : there are no frivolous details, but each page is structured to be simple and clear. That’s why it is natural to assign 5 stars to the casino.

Star Casino Mobile

StarCasino offers the mobile version for iOS, Android and Windows devices . It is not necessary to download the app, but it is sufficient to register.

StarCasino App Reviews

The StarCasino app is available for iOS and Android . It is simple and intuitive to use, and is an excellent way to play from your smartphone. 

We can conclude the second of the Star Casino reviews, this time on games and software. We have seen in detail all the sections relating to this casino, the various software providers with which it collaborates, and we can say this is a good casino as regards the variety of games . This is because, in addition to having hundreds of different titles, it allows you to play without the need to register and, moreover, there are dozens of different software providers. And even the choice of such a simple and minimal design can be considered a further point in favor.

Rating: 4.5 stars

Review by:

Riccardo B.

Riccardo is an expert in gaming software and user experience. He evaluates the games and software used in a technical way, as well as looking for bugs or errors in bookmakers.

Payments and Bonuses: No commissions and acceptable waiting times

When it comes to deposits and withdrawals, users think that for better or worse, they are always the same ones at all the various online casinos and it must be said that they are partly right. The payment methods, in fact, are often the same but some characteristics change which, during the game session, can be very important. Among these, for example, there are the minimum and maximum amounts for both deposits and withdrawals, times and more . In this guide, however, we will analyze everything in detail and find out if the methods and characteristics present are valid.

Payment Methods

Let’s start by talking about deposits. To deposit money into your gaming account you can use all the main systems such as Visa and MasterCard credit cards, PostePay and e-wallets (PayPal, Skrill and Neteller). And alternatively you can choose between Paysafecard , OnShop, Epay, MyBank.

The main information we need to know is the crediting times and the amounts. As for the times, all methods provide for immediate crediting . The important thing is that there are no commissions, but only a minimum recharge set at AUD5. This is a point in favor of Star Casino which keeps the minimum deposit at a low value .

The maximum amounts, however, reach up to AUD2,000 with PayPal, electronic wallets and debit or credit cards or PostePay. It reaches up to AUD5,000 with MyBank.

From this point of view, therefore, we can say that everything seems in order. The credit is immediate, the minimum amount is excellent since it puts everyone in the position to be able to deposit and therefore there are no problems.

Let’s now look at something more about withdrawals. Among the methods provided we find the Visa card and the PostePay, and the e-wallets (Skrill, Neteller and PayPal) in addition to the bank transfer . With respect to deposits, therefore, we immediately notice that the credit and debit cards that have the MasterCard circuit are missing. However, the bank transfer is introduced and this is also a good thing because it allows much higher withdrawals.

The minimum withdrawal, in fact, is only AUD10 with all the systems present . For the maximum amount we have a limit of AUD10,000 with Visa, PostePay and Skrill, only AUD2,000 with PayPal, AUD45,000 with Neteller. With the bank transfer, however, you get to have a limit of AUD100,000. This is definitely the best method to use if you have obtained monstrous winnings .

The waiting times for withdrawing winnings are also positive and are in line with the industry trend. If we consider that there are payment approval times provided by StarCasinò, the wait will be really minimal. It ranges from 1-3 working days for Visa, PostePay and CartaSì to immediate withdrawal for e-wallets. With bank transfer, however, it takes 3-5 days before you can receive the money in your account.

From this point of view I must say that the bank transfer is usually the slowest method and often requires even longer times. So what StarCasinò did is not bad!

StarCasino Bonus

New members can receive the StarCasino Welcome Bonus offer . It includes a 50% Cashback Bonus up to AUD2,000 on non-winning games. And also 50 Free Spins without deposit upon validation of the game account.

We have also reached the end of the third of our StarCasinò reviews and overall it has impressed us. We remind you that there are no additional costs and commissions , but above all that the minimum deposit is only AUD5 .

Rating: 4.5 stars

Review by:

Gianpaolo L.

Gianpaolo is an expert in online casino security, payment methods, AAMS certifications, online scams, as well as player privacy.

Customer Support: One of the best

Every time I write about this point I feel I have to clarify that customer support, beyond what is usually thought, is an aspect that should be paid great attention to . Consider, in fact, that if you have a technical problem, or practical with offers, credit on the account and bonuses, you risk going into panic because you do not know how to resolve the situation.

At that point you try to contact customer service and find that it takes hours to get a response or speak to an operator who, perhaps, can’t even understand or solve the problem. My hope is, of course, that you never have to contact customer service at an online casino because it means you don’t have a problem, but if you do have one, you’ll be happy to know that the casino you’re playing at has top-notch customer support.

Let’s go and see how Starcasino works.

Let’s start by saying that there are four methods to contact customer service : Live chat, email, WhatsApp and call request . Let’s see in detail how they work.

E-mail : it is obviously very simple to understand that you need to send an e-mail to [email protected] . This, at least on other sites, is often the system least used by online casino players because they are afraid that their request will end up in oblivion and therefore do not even send an e-mail. With StarCasino, however, the situation is decidedly different. This dealer, in fact, also establishes an average response time of 30-60 minutes . In this way you will be happy to send a message especially if you cannot be on the phone. Remember, then, that you must enter as much information as possible about the problem you are having so as to put the operators in the best conditions and ensure that they can give you the most precise answer. Furthermore, always add the telephone number so that you can be contacted immediately if more information is needed. And perhaps also indicate the time slots in which you can respond. 

• Live chat : this is one of our favorite methods because the operators respond in just thirty seconds. Obviously, when using this system you also have to be aware that if you don’t give the right information or ask the questions in the right way , it’s unlikely anyone will be able to help you. In general, however, the operators always try to find a solution to your problem and do so in the shortest time possible.
• Callback Request : This option is unlikely to be found on other online casinos. In practice, if you don’t want to wait for minutes while an operator becomes available and can help you solve your problems, this solution is perfect. In practice, you can request a callback and then all you have to do is wait. As the casino itself indicates, you will usually have to wait from 15 to 60 minutes to receive a call. But it is certainly much better than waiting on the line.
• WhatsApp : as if that were not enough, then, there is also a mobile phone number at your disposal where you can conveniently share your doubts through the famous instant messaging system. The number is +356 79769801. This is a valid and rapid method that allows you to draw the attention of the support team in the shortest possible time.

If you do not want to call or speak to an operator, either by phone or via live chat, you can always use the FAQ service. In practice, you will find dozens of answers to the most frequently asked questions usually asked by players. In this way, in fact, you can try, by yourself to give an answer to your doubts and solve a possible problem .

The other important point in favor of StarCasinò customer support is that it is a service available every day of the week, so also Saturday and Sunday, from 9 in the morning until 2 in the morning . This means that you can contact them whenever you want.

Even on this last point of our StarCasinò reviews there is not much to say since it also passes the test with flying colors. And so it also seems clear to us why in 2018 this online casino won the award for best operator by the EGR . It has all the services you need in addition to having a group of operators that responds in the shortest possible time and, above all, is prepared and kind. These last two factors that we are not always used to since operators, from time to time, only try to stall for time without actually knowing what they are talking about .

In this case, however, I personally tested the customer support by also asking a rather complicated question about software providers , and the response was quite fast and impeccable. And you have no idea how many times I found myself talking to people in customer support who had no idea what software providers were .

So, both for the amount of methods and for the preparation of the operators, we can say that StarCasinò definitely deserves a good rating.

Rating: 4 stars

Review by:

Sara M.

Sara is a customer service expert, and she is the one who tests all the customer services of the various casinos, evaluating which one treats customers best and solves problems the fastest.

Information about StarCasinò