Here are the Pros’ reviews of NetBet casino, not one of the best known but one of the most valid
- Payment and withdrawal methods vouchers
- Good selection of games
- Double RNG, or guaranteed randomness of fate
- Great customer service
- Very limited call center hours
For several years, NetBet’s identity has gradually established itself in our country. And to think that until recently NetBet was certainly not the first name that came to mind when talking about online casinos. But today this “little known” casino is no longer just a niche platform . NetBet has become an operator that is synonymous with notable quality , for a variety of reasons that we will talk about in this review. It has a well-developed site, a very good user experience, good customer service and a wide range of games. But the most interesting thing is that it has developed two RNGs , or two random number generators, to guarantee total randomness in the drawing of their games .
So, what are the Pros reviews of NetBet Casino? This content is part of the casino review series .
NetBet: Pro Reviews
Reputation and Reliability: good even if little known
In this first of the NetBet reviews I will tell you about its reputation and reliability. For convenience, and to make it easier to consult, I will divide it into two main points. The first part will be about the history of the brand, the second about its reliability and legal problems that I may have encountered.
NetBet Brand History
In this part of the review I will tell you about the history of the NetBet brand, where it started and how it has developed to the present day.
As previously mentioned, NetBet is not very well known in Australia ; it is perhaps one of the most niche casinos. However, this does not make it less respectable . First of all, it has been an AAMS certified casino for years , more precisely since 2008, making it one of the “oldest” online casinos in our country. In fact, NetBet has been operating in our Australian soil for 12 years now, having therefore developed a good reputation as a reliable casino.
From a corporate point of view, NetBet (which in Australia is registered by BPG srl with headquarters in Rome), is owned by the international company NetBet Enterprise Ltd. , with headquarters in Malta. The Mediterranean island, together with Gibraltar, is a bit like the Silicon Valley of casinos, given that most of the holdings that own online casinos are based in Malta, which is perhaps why the creators of NetBet based it right there.
The history of the NetBet brand begins way back in 2001 when, as previously mentioned, NetBet Enterprise Ltd was created , a company active in the gambling and betting sector. At the beginning NetBet Enterprise was involved in the management of third-party software related to online betting.
In 2014, thanks to the popularity that poker was gaining, it acquired 100% ownership of 777 , which was then merged into NetBet Poker . Following this merger, Netbet Poker became the first online poker site to surpass 2 million users worldwide.
NetBet Enterprise Ltd., founded in 2001, operates both the Australian branch of NetBet, as well as various other branches in the United Kingdom, Germany, Spain, Japan, Greece, Romania, Portugal and Finland. It has over 500 employees worldwide and, in addition to its own portals specific to certain countries such as Australia, it has a main site translated into eleven different languages.
After several checks I found that the company is solid, with a turnover of more than 500 million euros, properly authorized by the various government bodies in the countries in which they operate (such as the UK Gambling Commission).
Reliability and Legal Issues
Given the history of the brand, I will now tell you about its reliability and the possible legal problems I have encountered with the brand.
I’ll start by saying that NetBet, as previously mentioned, has held the license from the Customs and Monopolies Agency (ADM, ex AAMS) number 15015 since 2008. As many of you will already know, this license is necessary to operate legally in the Australian market and, on their website, you can see the ADM logo in various places, including the top left of the home page.
In addition to this, NetBet also collaborates with the institute that helps players suffering from gambling addiction, and this can always be seen on their site thanks to the “Responsible Gaming” brand .
In terms of game security, NetBet stands out for something quite remarkable, it has two RNGs (random number generators): ISAAC generator and a thermal noise generator . For those who don’t know, the RNG is the algorithm that regulates the randomness in the drawing of numbers or cards in a casino . With a rigged RNG, the randomness could be counterfeited and could lead the bank to win more, forcing the player to lose. AAMS certified casinos do not have this problem, having a verified RNG , however NetBet wanted to go over the top to ensure players a truly random generation of numbers with this combination of two algorithms.
As for the protection of transactions and personal data, NetBet is a safe bet . It relies on the most famous companies in the world to carry out money transactions, all of which are certified and have the most innovative security systems for the protection of money movements.
Finally, the company gives an additional guarantee of security to players by having a team of people who monitor the regularity of the activities that take place on their site 7 days a week, 24 hours a day . This is further proof of how much NetBet cares about the security of their gaming portal.
At this point I can only give this casino the highest rating, because at the moment I have not found any flaws. NetBet is really a solid and respectable company.
I can therefore, from the aspects that I have just reviewed about NetBet casino and Live casino, feel comfortable giving it a good score.
Rating: 5 stars
Review by:
Davide is an expert in the online gambling industry and brand reputations, he knows the business strategies and finances of various bookmakers well.
Games & Software: Over 1,500 games and two RNGs, but mainly iSoftBet
In this second of the various NetBet reviews I will talk to you about the games and software present on their site. I will divide the review into 4 distinct parts: games and providers available, user experience, NetBet casino mobile and finally NetBet App.
Games and Providers Available at NetBet Casino and Live Casino
In this part of the review I talk to you about the thing you are probably most interested in knowing, the games and providers available at NetBet Casino and Live casino.
I will start by telling you that most of NetBet’s games are from the software provider iSoftBet, with whom the brand has been working in a special partnership since 2013. Personally, I am not a huge fan of iSoftBet , which is why I did not give it 5 stars, but it is only a personal choice, motivated by a graphical point of view. However, you will also find devices from NetEnt, Pragmatic , IGT, and other emerging software providers such as Nyx and Playson.
The games available at NetEnt Casino are not as numerous as in other online casinos. These games are divided into various categories: video poker, Roulette, Blackjack, slots, progressive jackpot games, live casino games, baccarat, and table games.
The category that contains the most is undoubtedly the one related to slot machines, in which four subcategories can be highlighted: fantasy, cinema and comics, holidays, and animals.
In terms of available Roulettes, you can find more than 22 different types between casinos and live casinos. In this last mentioned section, however, to tell the truth there is not much offer since there are few games available . The situation is certainly better for slot games , where you can find many different devices and there is also a convenient search mode based on the theme.
As for the other games present at this casino, we can say that all the most popular ones are there, but do not expect a large selection like in other casinos , because you will not find it.
User Experience
Now, in this section of my review, I talk to you about the experience that the user can have on NetBet Casino, also evaluating the Live games.
In terms of user experience, I can tell you right away that NetBet could do much better. On the technical side, NetBet games work very well and offer a very respectable user experience . But, when you look at the graphics, they are definitely dated and, in my opinion, quite confusing. In fact, the games are not very visible, they are all stuck to each other and have no space separating them. Furthermore, the icons are huge, and in all honesty looking at them to choose the game is not an easy task for the eyes.
As for the navigation menu, I have to say that it is done discreetly and easy to understand . In fact, you just have to click on the button corresponding to the category in which you want to search for the game, or write its name in the appropriate search box.
So, after this short description, I can’t absolutely rate the user experience with the highest marks. Given the general quality of NetBet, one of the things they should work on quite urgently is precisely this.
NetBet Casino Mobile
Now I’m going to talk to you about something that players who don’t like using a computer to access the gaming platform will really appreciate, that is, the possibility of playing on NetBet casino, even Live games, via mobile device.
All games can also be tried from mobile, since the NetBet site is optimized for all screens and operating systems. All you have to do is log in from your smartphone or tablet and start playing, top up your account or withdraw your winnings. You can do everything you want as if you were playing from your home PC. You won’t have to create another account, just use the data you already have.
The user experience, even when playing from this type of device, remains practically identical to when playing from a computer.
NetBet App
NetBet Casino, which also has Live games, now has a dedicated App for both iOS and Android devices . The two versions are a little different from each other, but both offer a great gaming experience.
Through the Apps you can access slots, blackjack, roulette, and more or less all the other games available on the desktop. You can register a new account and manage your gaming account as you would on a computer, and in addition to that you can also access exclusive promotions dedicated specifically to those who download the applications to play.
The iOS App can be found and downloaded from the App Store , while the Android one is available on the NetBet Casino website.
In conclusion of this second of the NetBet reviews I do not feel like giving the maximum score. The reasons that lead me to this are mainly related to the user experience and the games offered on NetBet Casino online, both normal and Live. The company could do much better, especially on the user experience . If they were to improve this part, in my opinion they would increase the number of users who access their site daily.
Rating: 4 stars
Review by:
Riccardo is an expert in gaming software and user experience. He evaluates the games and software used in a technical way, as well as looking for bugs or errors in bookmakers.
NetBet Payouts & Bonuses: One of the Best Around
In this third part of the NetBet reviews, also made on the Live casino, I will write about the payment systems and bonuses offered by the online casino. I will divide the review into 2 distinct parts: Payment Methods and Available Bonuses.
Payment Methods
I’ll start right away by touching on one of the fundamental points to evaluate when choosing an online casino to bet on: the payment and withdrawal methods offered by the platform.
As for payments, NetBet is one of the best in Australia . It has already developed a good reputation abroad as a safe casino with many payment methods, having been the first casino to accept Bitcoin in the United Kingdom . In Australia it does not accept Bitcoin yet (for now), but apart from that it really has nothing missing .
Both from mobile devices and computers you can use VISA and MasterCard credit and debit cards, PostePay, and various electronic wallets such as Skrill, Paysafecard, PayPal and Neteller. The minimum deposit is AUD10, therefore normal, while the maximum limit is set at AUD1,000 . Obviously there are no commission fees and with all the methods mentioned, the deposit is immediate .
NetBet also offers bank transfer as a deposit system , but it takes a few days. It should be added, however, that if you use this system, there is not even a maximum deposit limit. Therefore, it will be the preferred method for those who want to deposit sums greater than AUD1000.
As for withdrawals, know that the minimum amount in this case is also AUD10 and therefore a sum that also allows the withdrawal of small winnings . It is therefore ideal for players with a low budget. Withdrawal times are obviously longer and range from two days with e-wallets, to a maximum of seven working days with credit cards, and up to ten days with bank transfer.
One thing to note for those who deposit with Paysafecard is, unfortunately, that they will not be able to make a withdrawal using the same payment method . Those who want to use this method for depositing must, therefore, make sure that they have one of the other methods available when they want to go and withdraw their winnings from their gaming account.
In short, a positive note for me regarding payments . In fact, I can also add that in terms of payments it is perhaps one of the best online casinos around.
Bonuses Available on NetBet
NetBet Casino, also available Live, offers promotions and bonuses to its players . I must also say that it is probably one of the online casinos with the most promotions available. Looking in more detail on the gaming portal you can find 5 different categories of promotions: welcome offers, special offers, tournament, active today, and a category of general offers.
The most important one for players, which is what I will describe in this review, is a welcome bonus . Upon registration, AUD10 is given away without making any deposit ONLY to our readers.
To receive the AUD10 free without deposit the player must register using the code “PRO10”. The AUD10 free that is received is valid for 7 days from when it is assigned. This AUD10, which is very important to know, is taken away if the player requests a withdrawal of winnings during the time period in which the promotion is valid.
The offer also includes 3 steps:
- Top up at least AUD20 and use the code “BENVENUTO1 ” to receive 100% up to AUD200;
- Get 20 free spins daily for 10 days;
- Unlock AUD200 on your 2nd deposit with bonus code “BENVENUTO2” ;
- On your third deposit you get 100% up to AUD500 with the code “BENVENUTO3”.
⚠️ Please note that if the money is deposited via Skrill and Neteller this part of the bonus cannot be requested. ⚠️
This Fun Bonus is not free, but can only be used on specific slots, as we have reported directly on the page dedicated to the Bonus , which you can find by clicking here .
Remember that each new member will have 30 days to meet the bonus wagering requirement , equal to 40x .
And what about the free spins? Free spins are credited by 8:00 and must be used on the same day .
To conclude this review of the bonuses and payment methods available on NetBet, I can only give an overall positive rating.
Rating: 5 stars
Review by:
Gianpaolo is an expert in online casino security, payment methods, AAMS certifications, online scams, as well as player privacy.
Customer Support: Good, although limited hours
Here, in this last of the NetBet reviews, I will tell you about my opinion and experience with their customer support after making various requests and testing their skills.
I’ll start by saying that to reach the customer support contact methods, you have to click on the “help” button in the menu at the bottom of the casino pages. From here you can access a convenient menu that links to the FAQ, a live support chat, a chat via WhatsApp (which is new), and a button through which you can see the telephone number and email available to players.
In my experience NetBet customer support is quality . I had a problem while registering my account, so I started a chat, speaking with a very polite operator, and in a few minutes the problem was solved. So, my experience was definitely positive. You can contact NetBet customer service via an easily identifiable button at the bottom right.
Also at the bottom right, a chat has been made available to customers that can be activated with WhatsApp, which sends them directly into contact with the operators .
Even through the FAQ the information provided is very exhaustive, but it is not always possible to find an answer or a solution to the problems encountered on the platform.
For this reason, in addition to the live chat and WhatsApp chat, there is also a telephone number and an email. The latter, however, requires much more time to receive a response from the operators.
The problem with NetBet customer support, however, is that their opening hours are quite limited. The call center is only open from 2pm to 8pm , unlike competitors who are sometimes open 24 hours a day. Chat has longer hours, but still from 10am to 8pm.
However, as mentioned before, despite the slightly inconvenient hours, the customer service is truly excellent. There is also a very well-kept blog that allows players to learn more about both casino games and even minor sports. This section demonstrates NetBet’s desire to take care of the relationship with its players and enthusiasts, allowing it to grow more and more.
It’s a really nice way to interact with the bettors and give them a great service. I still don’t feel like giving NetBet 5 stars because of the limited hours, despite the very high quality of the customer service. I will keep an eye on the situation though.
Rating: 4 stars
Review by:
Sara is a customer service expert, and she is the one who tests all the customer services of the various casinos, evaluating which one treats customers best and solves problems the fastest.
About NetBet
| Company Name | NetBet Enterprise Ltd. |
| Registered office | Malta |
| Australian Branch | BPG Srl |
| Australian Headquarters | Rome |
| Founding Date | 2001 |
| International Turnover (2015) | AUD500 Million (approximately) |
| Australian Turnover (2015) | AUD4 Million (approximately) |
| AAMS License Number | 15015 |
| Phone Number | (+39) 0694803332 |
| [email protected] |
NetBet Details
