Here are the Pros’ reviews of Gioco Digitale, the first casino to obtain a license in Australia and currently the most modern in terms of design.
- The graphics are modern and clean, with few technical errors.
- It was the first casino to have a full license in Australia
- It offers a great selection of games, among the best on the market
- Deposits and withdrawals are easy and very quick to make.
- They don’t have a phone number for customer support
- The email is not visible, the only ways to contact customer service are via form or chat
- Does not offer a no deposit bonus
In these Gioco Digitale reviews we will see that, launched in the now distant 2008, Gioco Digitale was the first casino in Australia to obtain the license to operate fully online , with various poker, bingo and slots. Today, after more than twelve years, it is still one of the best online casinos and is constantly growing.
Founded in Australia, its success led to its acquisition by GVC Holdings, the second largest gambling company in the world . Gioco Digitale is therefore part of the “big boys”, while maintaining a very Australian profile.
The Pros’ reviews leave no room for doubt: Gioco Digitale is the casino with the best graphics and user experience . In fact, GVC Holdings has spent a lot of resources and money to keep this historic brand not only up to date, but one step ahead of other competitors. So, here are the Pros’ opinions and the Gioco Digitale review. This content is part of the casino review series .

Digital Game: Pro Reviews
Below you can find the 4 Gioco Digitale reviews written by our Best online casinos au experts . They have written one each, respectively in the sector in which they specialize. In fact, as you will see below, the first will talk about the reputation and reliability of Gioco Digitale, the second about the games and software on the platform, the third about the payments and bonuses available, and the fourth and last will be about the customer support service offered by the operator.
Reputation and Reliability: a great story for a still little-known brand
To tell you about the reputation and reliability of Gioco Digitale casino, I wrote a review divided into two points: Brand History , and Reliability and Legal Issues .
Brand History
I’ll start by telling you about the history of Gioco Digitale casino. Despite being a historic casino, the Gioco Digitale brand itself is not yet one of the best known in Australia , however the great machine behind this platform is one of the most powerful in the industry. Just consider that GVC Holdings PLC, GD’s parent company, is the second most important multinational gambling company in the world . It owns many of the best known international gaming brands: Bwin, Eurobet, Ladbrokes, Coral, Party Poker, Casino Las Vegas and many others. It has a turnover of over three billion euros per year, has a headquarters in London and is listed on the stock exchange ( LON: GVC , which also has a very high value per share). In short, it is one of the most solid companies in the industry.
Gioco Digitale was born in Australia between 2006 and 2008, and was the first fully regulated online casino in Australia. Its success led to its acquisition, in September 2009, by the international company Bwin Interactive Entertainment AG. This company, in 2011, merged to become Bwin.Party Digital Entertainment, which was finally acquired in 2016 by GVC Holdings. More recently, GVC Holdings became part of Entain .
In short, we can say that Gioco Digitale has a historic past, and now it is definitely in good hands. The company certainly does not lack funds or know-how, which is leading the brand to a constant expansion. The data, in fact, speaks clearly: Gioco Digitale is growing more and more . We do not know how far it will go but, personally, I believe it will go a long way. As Riccardo will also say, the site is one of the most modern and up-to-date, so it really has a lot of potential.
Reliability and Legal Issues
After having carried out several researches on the reliability and possible legal problems related to Gioco Digitale I report in this part of the reviews what I have found.
I will mention right away that, in terms of legal problems, I have not found anything regarding this casino . It seems that Gioco Digitale Casino has never had any problems with the law, neither in Australia nor in the other countries in which it operates.
As for reliability, there is no doubt that it is a certified and reliable gaming platform . Gioco Digitale casino is a platform owned by Bwin Italia, certified to operate in our country by the Customs and Monopolies Agency ( ADM ) with concession 15026. This license, necessary to guarantee the legality of an operator’s operations in Australia, serves as a guarantee of suitability of the platform for players. It is always reported on the website of legal operators, and in the case of Gioco Digitale it is visible in the menu at the bottom of the website, in the left corner.
To issue this license, the platform is subjected to careful checks by ADM which, after long evaluations, decides whether to issue it or not. Speaking of Gioco Digitale, moreover, we can say that it was the first online casino at an Australian level to be fully regulated.
The release of the ADM concession, moreover, is linked to other factors. One of these is the presence of a tested and approved RNG ( Random Number Generator ). This, which is nothing more than a microprocessor regulated by an algorithm, can be defined as the brain that regulates the randomness of what comes out in the various games. In the case of slot machines , for example, it is what makes the symbols come out on the reels. It can generate up to 4 billion numbers per second , making completely random symbols appear on the game screen at each spin.
For the protection of personal data, Casino Gioco Digitale uses one of the most advanced systems on the market, which is VeriSign technology . This technology, based on an SSL (Secure Sockets Layer) system , has been owned by the famous Symantec brand since 2010.
Furthermore, to protect users from fraud, Gioco Digitale cooperates with the European Sports and Security Association ( ESSA ) and with EGBA (European Gaming and Betting Association).
So, in conclusion, I can say that Gioco Digitale Casino is free of any legal problems and absolutely reliable for players . Precisely for this reason I rate this part of Gioco Digitale reviews positively!
Rating: 4 stars
Review by:

Davide is an expert in the online gambling industry and brand reputations, he knows the business strategies and finances of various bookmakers well.
Games & Software: The Best Overall in User Experience

Among the various Casino Gioco Digitale reviews, this is probably the one that interests players the most. In fact, here, I will talk about the games and software available on their platform. I will divide the review into various points to make it clearer and more intuitive. Below you will find a paragraph on the games and providers available, one on the user experience, one on the Gioco Digitale mobile casino and the last one on the Casino Gioco Digitale app.
Available Games and Providers

From a gaming perspective, there is a selection of the best software providers such as Playtech, NetEnt, IGT, Win Studios, Big Time Gaming and many others , all well implemented without giving too many errors. In short, there is not much else to say: from a technical point of view, Gioco Digitale is a good operator.
There are hundreds of slots available, both classic and cutting-edge with five reels, multiple paylines and really intriguing animations. You can also find many slots available exclusively at this casino, many of which are from Win Studios . There are also Megaways slots like Great Rhino or the Curse of the Werewolf Megaways.
In addition, there is a wide selection of progressive jackpot games , ideal for those who want to get big wins by betting small amounts. Then there are sections dedicated to Poker , Bingo , card and table games, and finally there is also the live dealer section where there are Evolution Gaming and Playtech games such as Lightning Roulette Live and Blackjack Live.
User Experience on Digital Game
I have to say, overall I consider it one of the best casinos in terms of user experience . Inside their site everything is easy, simple, clear, clean and without any bugs or errors.
From account registration to verification, depositing money, managing your account, playing sessions, to withdrawing, they all have a perfectly designed user experience . While competitors often have error screens, problems, dated graphics or various bugs, Gioco Digitale is clean, clear, modern and efficient .
All the games are well laid out and visible, divided into easy-to-navigate categories , but above all the game search function, positioned at the top right of the screen, works perfectly.
I really want to compliment the graphics team that designed the site , because they really did a great job. It is without a doubt one of the most intuitive platforms among all those that are in circulation for the Australian public. And this is also demonstrated by the opinions of Gioco Digitale users, all very satisfied with the playability on this site, suitable even for those who have less experience in this sector and on these platforms.
So in terms of user experience, Casino Gioco Digitale deserves good marks.
Digital Game Mobile Casino
From the mobile version you can make every game and every type of operation including deposits and withdrawals. The site, optimized for all devices, adapts perfectly to both tablets and the smaller screens of smartphones.
In terms of operation , it loads quickly, games run smoothly and are, as on the desktop, perfectly visible.
So here too, as I said earlier, I can only compliment Gioco Digitale.
Digital Game App
You can also play from smartphones and tablets, both from your device’s browser and from apps. The latter solution, for example, is necessary to play Poker. You will have to download the application directly from the official website and start playing.
This is available for both Android and iOS devices , and in both cases it can be downloaded directly from the Casino Gioco Digitale website. There is no need to register a new profile, just log in with your data.
As with the mobile and desktop user experience, the company has done a good job here too. The technical features are good , it doesn’t have any kind of bugs or problems. The graphics are also very smooth. In short, I can almost go as far as to say that it is perhaps one of the best casino apps out there.
Even in this case, therefore, the Gioco Digitale review can only be positive.
Now, after having touched on these points that certainly interest players who want to try the Gioco Digitale Casino, I want to write my personal conclusion.
With all the tests done and the hours spent looking for problems to report, under the points reviewed I think it is one of the best in Australia. But if compared to the top platforms, it stops at a rating just below the maximum ceiling!
Rating: 3.5 stars
Review by:

Riccardo is an expert in gaming software and user experience. He evaluates the games and software used in a technical way, as well as looking for bugs or errors in bookmakers.
Payments and Bonuses: Easy and Fast, but No Deposit Bonus Missing
In the Casino Gioco Digitale reviews there could not be a lack of a section on payments and bonuses . In fact, I will talk about this in the next paragraphs. I personally consider it a very important section, which all players should know before choosing whether or not to play at a particular online casino.
To make it easier to read, I will divide this third of the Casino Gioco Digitale reviews into two distinct parts. The first will talk about the payment methods available on the platform, and the methods of withdrawing winnings . The second, however, will be a part dedicated to the bonuses available on this online casino. Finally, I will conclude everything with my general thoughts and also giving a score to Gioco Digitale Casino.
Payment Methods
As mentioned above, here I will immediately tell you about the payment and withdrawal methods on Gioco Digitale.
After trying them all, I can say that even from a payment point of view, Gioco Digitale has an extremely easy to use interface. Both deposits and withdrawals are really simple to make and you can do it from a modern interface that almost never presents errors. The deposit and withdrawal methods are many and you will find all the main systems of the big companies, plus some interesting extras .
You can choose, in fact, between the traditional credit and debit cards of the Visa and MasterCard circuits , the prepaid PostePay and the most popular electronic wallets such as Neteller, PayPal and Skrill. As mentioned, however, there are also other deposit methods such as Moneta, ClickandBuy and Kalixa, which you will hardly find on other gaming platforms . In no case will you have to pay commission fees unless additional costs are applied by the system you use for the money transfer.
The minimum amounts that can be deposited depend on the system used, for some the minimum is AUD5, and for others AUD10 . The maximum amounts also change depending on the method used, they can in fact vary from a maximum of AUD1,000 with Paysafecard, up to AUD75,000 depositable via bank transfer. In short, Gioco Digitale offers a wide choice that suits all players.
Another interesting note is that withdrawals are quite fast. Bank transfers take 2 to 4 business days, credit and debit cards take 3 to 5 business days; other methods take up to a maximum of 12 hours. For winnings, you can use the same methods mentioned above, and in this case too there are no commission fees. The limits for both the minimum amount to withdraw and the maximum amount are very satisfactory (the minimum is always AUD10) and therefore meet the needs of all players. Even the account verification during our tests took less than ten minutes (while in other casinos it often takes the standard two days).
This is one of the many reasons why, both around the web and on other specialized sites, there are only so many really excellent reviews of Gioco Digitale. And this demonstrates the desire of this dealer to make the site one of the best around for Australian players.
Obviously, payments are extremely safe, being, in fact, the first site to have obtained the AAMS total license, and being part of this prestigious holding. Gioco Digitale reviews are also very satisfactory on security, also because the site uses the 3-D Secure Protocol which gives you the possibility to contest any transfer that you believe was not directly wanted by you.
Bonuses Available on Gioco Digitale

In this last part of the review on Gioco Digitale I will describe the Bonuses made available to players on the gaming platform.
Even Casino Gioco Digitale, in fact, offers new members promotions to encourage them to sign up for an account on the platform and upload money to spend on their games. What is different from the others, unfortunately, is that it does not offer a no deposit bonus.
But let’s see what is available, and how players can take advantage of it from their first deposit.
The Welcome Bonus on Gioco Digitale Casino consists of a cash prize and free spins that can be accessed after making a first minimum top-up of AUD10. After making this first top-up, starting from November 5, 2025 the player receives:
- 5AUD Aviator;
- AUD100 on the first deposit (50x requirement);
- Bonus up to AUD2,000;
- 500 Free spins (30x for each spin);
- AUD5 at bingo.
The bonus is to be unlocked gradually by making bets on the platform that meet the wagering requirements.
Of course, to receive the Welcome Bonus on the Gioco Digitale Casino you must also comply with some conditions. If one or more of these conditions are not met, the bonus will not be delivered to the player.
First of all, the top-up that is made after the account subscription must have a value of at least AUD10 and must be made within a maximum of 7 days from the opening of the game account. Then, something very important to keep in mind from the beginning, is that this first top-up cannot be made with all the payment methods present on Gioco Digitale. In fact, Moneybookers and Skrill, if used for the deposit, are not valid for grabbing this bonus.
As for the more technical conditions that you must comply with, you must be aware that the site releases the welcome bonus only upon first registration on the platform . The player could have created an account years before, never used it and then deleted it, and if he now requested the bonus it would not be granted. And, moreover, the site is able to recognize the IP address from which the user connects, so even if you tried to open an account with the data of a family member using the same PC or in any case from the same home, in addition to it not being legal Gioco Digitale would notice it and would not release the Welcome Bonus in this case either .
To unlock the bonus you must meet a wagering requirement of at least 35x the bonus amount. The time limit to do so is 30 days, during which the promotion is valid. To reach the required value in the wagering requirements you can play any game on Casino Gioco Digitale, but not all have the same weight in reaching the expected quota . Slot machines (excluding Blood Sucker, Ocean Princess and Jokerizer which are worth 0) and Instant Win games are worth 100%. Money Wheel and Roulette are worth 20%, excluding Evolution Gaming roulette . Live games, Evolution Roulette and table games are worth 10%.
Free spins are a different story : they are also valid for one month but have a wagering requirement of 30x the amount. Not all games have the same value. Slots (excluding Blood Suckers, Jokerizer and Ocean Princess have zero value), Bingo, Skill Games and Instant Win are worth 100%, Roulette and Money Wheel are worth 20% and other games are worth 10%.
To conclude this review of my payments and bonuses available at Gioco Digitale Casino I want to give you my personal opinion. Regarding the systems offered for depositing and withdrawing funds I can’t say anything negative. The major systems are all present, although perhaps they could add some for withdrawing money won while playing. The security of transactions is guaranteed , and this is also a point in favor of Gioco Digitale.
Speaking instead of bonuses, I think that this operator should adapt a little more to the standards offered on other platforms. They have an excellent welcome bonus, but the fact that there is no no deposit bonus is not to be underestimated. In fact, in this case it is difficult to test the casino without having to spend your own money. This, in my opinion, is a point on which they should reflect and subsequently make changes. In fact, they risk losing potential players just for this lack.
So, in my opinion, in this section of payments and bonuses the rating that Casino Gioco Digitale deserves is a 3.5.
Rating: 3.5 stars
Review by:

Gianpaolo is an expert in online casino security, payment methods, AAMS certifications, online scams, as well as player privacy.
Customer Support: ok, but no phone number
In this last of the 4 Casino Gioco Digitale Reviews I talk about their customer support. An essential service for online casino users, as it is the only point of contact between the player and the company that owns the platform.
I’ll tell you right away that I’m sorry to be a “party pooper”, since all the other reviews have been so positive, but I have to bring a criticism to Gioco Digitale: their customer service, although quality, does not have a telephone number . This, for me, is a big problem. A contact telephone number should be present on all platforms, also because it is the fastest and most effective system to resolve certain problems that may arise during the use of the casino.
You can only contact customer service via email or chat, which is open from 8 am to 12 am. Even the chat, although it is a relatively effective contact system, in the absence of a number to call I must say that it is not the best in terms of hours of operation.
You can, if you want, also send a fax, but there is no trace of a toll-free number or even a paid support number . In fact, they do not even show the e-mail, to contact them by e-mail, in fact, you have to fill out a form.
Furthermore, in case you need to use customer support, it is not so easy to find the contacts on the site. There are several steps to do before arriving at the chat or the contact form . You have to click on the contact button at the bottom right of the Casino Digitale home page, select the last item “other”, then click on “I did not find what I am looking for” and finally, before accessing the actual contact page, answer one last question. Honestly, it almost seems like they do not want to be bothered by players, or at least they have made contacting them very complicated.
There are FAQs that can answer some of the questions players have, or some problems that may arise, but these frequently asked questions and their answers are never completely exhaustive. Above all, in the case of an inexperienced player, it will be difficult to understand how to solve a problem on the gaming platform if it is one of the first times they access it and without knowing how it works.
It’s a shame that customer support is so poorly organized at Casino Gioco Digitale, because it’s the only major flaw of this casino.
Now I briefly conclude this last of the Casino Gioco Digitale reviews, relating to the operator’s customer support.
For me, the customer service via chat is still excellent, the operators are kind and in the tests I was able to do they always managed to give me the answers I was looking for and to solve the problems I presented them . Unfortunately, however, I cannot give Gioco Digitale Casino 5 stars, but I can only give 3. This is because there is no telephone number and they do not even show the email.
Rating: 3 stars
Review by:

Sara is a customer service expert, and she is the one who tests all the customer services of the various casinos, evaluating which one treats customers best and solves problems the fastest.
About Digital Game
Company Name | GVC Holdings PLC |
Registered office | London |
Australian Branch | bwin Italia srl |
Australian Headquarters | Milan |
Founding Date | 2008 |
International Turnover (2019) | AUD3.6 Billion (approximately) |
Australian Turnover (2019) | AUD55 Million (approximately) |
AAMS License Number | 15026 |
Phone Number | (There is no phone number) |
(A form must be filled out on the website) |