Pro Reviews of 888 Casino, one of the most talked about in Australia, with an attractive design
- One of the most popular brands in Australia
- Modern and attractive design
- Very interesting loyalty points program
- Fast and secure payments
- Customer service with paid telephone contact
- Longer than average payment waiting times
888 Casino Online is one of the most famous and used by the Australian public , even from mobile. The brand, active for over 15 years at an international level and present in Australia since 2011 , is one of the most solid, innovative and important in online gambling. Here we will report our opinions and reviews on 888 Casino online.
He is also active on the London Stock Exchange , as well as being a multiple winner of the EGR Awards.
Below, our experts have compiled 4 short opinions and reviews of 888 Casino online . The first will talk about the reputation and reliability of 888. The second about the games and software offered on their Australian gaming portal. The third about the various payments and bonuses offered to players. Finally, the fourth, analyzes the quality of customer support offered by the online casino. So let’s get started!
888: Pro Reviews
Reputation and Trustworthiness: From Startup to Colossal Brand in Twenty Years
In the following paragraphs of this short opinion and review of 888 Casino I will tell you about its reputation and reliability. I will divide the review into two points: history of the 888 brand, and reliability and legal problems that I may have detected. But let’s start right away with its history!
888 Casino Brand History
Personally, I find the story of 888 Casino quite inspiring . If you have looked at other reviews on this site, often many brands have a similar story: they start, grow, become popular and then are bought by a large multinational holding company, which brings them to their current success. Most casino brands end up being bought in this way. Well, that is not the story of 888. In fact, 888 has never been acquired by any large groups , but has followed a long and steady growth that has taken it from a small company in the 90s to one of the most well-known casino brands today.
In fact, 888 Casino was founded in 1997 by two pairs of Israeli brothers: Avi and Aaron Shaked, along with Shay and Ron Ben-Yitzhak. At the time, however, it was not called 888, but rather Casino-on-Net , launched from the island of Antigua. It was the boom period of online casinos, which at the time were a novelty. The brand was very successful from the beginning, so the company acquired other brands in 2002, including Reef Club Casino. Not long after, the company was re-branded with the familiar 888, opened its registered office in Gibraltar and its headquarters in London.
In 2005 , 888 Holdings was listed on the London Stock Exchange . The rapid success of this company led, as always, the big brands to smell the scent of opportunity. In fact, the acquisition and merger proposals made to 888 were numerous, including one that almost came to fruition, with Ladbrokes, one of the historic English brands in the field of betting. However, 888 never carried out any merger, on the contrary it purchased other brands such as Globalcom Limited for 43 million dollars, making the holding company increasingly larger and more powerful.
Today, 888 Holdings has a turnover of over half a billion dollars a year , making it one of the largest companies in the business (although obviously much smaller than the big conglomerates like Flutter Entertainment, Entain and IGT). It is therefore roughly comparable to William Hill on an international level.
In Australia, for example, 888 is very well known and this is demonstrated by the fact that in 2020 it was placed among the top five online casino companies for GGR with 6.6%. This acronym indicates the Gross Gaming Revenue , or the amount of money played on the site. And its growth also seems quite significant and constant. Again, just take a look at some data. For example, in 2018 it had obtained 5.6% of the GGR, while the following year 6.4%. This is therefore a sign that Australians increasingly appreciate the platform compared to others .
And the trend always seems to be improving. If we look at the data relating to the last months of 2020, in fact, 888 has shown that it can still improve its performance. And thanks also to the agreement with Playtech, it is destined to do so soon.
Nowadays, 888 operates on the Australian market through the regulated sites www.888.it, www.888casino.it and www.888sport.it where it offers users slot machines, casino games, live casino games and jackpot games.
I can therefore say, in conclusion of this 888 Casino opinions and reviews, that it has a history that speaks for itself. The brand is very strong and well-known , it has never been taken over by larger companies and, by itself, over time it has become what we know today: one of the most famous online casinos in the world.
Reliability and Legal Issues
Now, in this paragraph of 888 Casino reviews, I will talk to you about the reliability of 888 casino and the legal problems that I have detected . These that I will give you below are, without a doubt, important information to evaluate when choosing the gaming platform. First of all because, for example, an unauthorized casino can reserve unpleasant surprises for the player, but also because in case of legal problems it is perhaps better to avoid using the service offered by the brand.
Given the notoriety of the brand and its history, everything suggests that it is reliable and that it protects its users both in terms of the game and in the transactions and data they enter at the time of registration . And, in fact, it is exactly like that. But let’s see below what it uses to offer these levels of protection.
In the case of 888 Casino, the site is obviously authorized to operate in Australia with the license of the Customs and Monopolies Agency number 15014. This means that it has passed all the regulations set by the state body and that it is absolutely safe for Australian players. You will find the ADM symbol at the bottom of the pages next to the Responsible Gaming symbol, another section in which 888 does a great job.
888 Casino also uses a random number generator, also known as RNG (Random Number Generator) , to ensure that the game operations take place in a completely random manner.
Casino888 uses a MD5 type RNG which, thanks to an algorithm, continuously generates different numerical combinations. This system is tested and approved before being put into use in the casino, but in order to be continuously used it is also constantly checked by the competent bodies, as well as by 888 Casino itself.
As for transactions made with credit or debit cards on 888 Casino, an RSA public/private key encryption system is used which guarantees the security of data transfer over the Internet. In fact, Intersafe Global LTD , which is the company that handles transactions for 888, has this encryption system in addition to state-of-the-art firewalls . All card data is therefore collected and stored on a server which guarantees high protection from possible attacks or misappropriation.
All these systems in use at 888 Casino therefore guarantee a high level of security both in terms of transactions and games. The player can therefore feel 100% safe in making any type of transaction or game on this online casino.
Speaking, instead, of legal problems related to 888 Casino I have to say that I have not found anything of interest. There are, yes, online, negative reviews about this operator, but they are all written by players apparently angry for not having recorded big winnings on the platform. These, however, are not valid reasons to review this part in a negative way but, more than anything, they can be useful to understand how important it is to always check that the RNG present is certified. And in the case of 888 it is.
Overall, then, I can say that 888 is safe and reliable. I therefore close this first of the short 888 reviews with a score of 4.5 stars out of 5.
Rating: 4.5 stars
Review by:
Davide is an expert in the online gambling industry and brand reputations, he knows the business strategies and finances of various bookmakers well.
Games & Software: Attractive design and points program
This second of the 888 Casino reviews written by me, will be about the games and software present on their site. I will divide the review into 4 points: games and providers available, user experience, 888 Casino mobile and 888 Casino App.
Games and Providers available at 888 Casino
Now I’ll tell you right away about one of the most interesting points, from the players’ point of view, of a review of an online casino: the games and providers available . Without a doubt this is one of the most interesting parts, because in order to choose which casino to play at you need to evaluate whether the games you are passionate about are present.
From a gaming point of view, 888 has a good catalog : it ranges from slots to table games. It works with many providers, such as NetEnt, Play’n Go, Big Time Gaming, Lightningbox Games, Microgaming , Nextgen, Novomatic, Pragmatic Play, Thunderkick and Yggdrasil. It also has a series of exclusive games created and distributed by Section8Studio , which is none other than the software provider owned by 888. This is really important both because it creates an offer that is difficult to find outside the site, and because it demonstrates the excellent strategic work of this site. Furthermore, since these are games practically developed by themselves, they are designed to work perfectly on their proprietary platform. This helps to avoid bugs and unexpected issues in the game. It is similar to Apple developing the operating system for its devices, making them among the best out there.
Until recently, the software provider Playtech was missing, but 888 has also solved this lack and it must be said that it has done it in the best way . Only a few weeks ago, in fact, it has entered into a collaborative relationship with the important software provider based on two fundamental aspects. The first concerns the traditional games that will increase the already large offer made available to users. The second, however, concerns in detail the live games. These, which are conquering more and more players both in Australia and abroad, have a key role in the agreement. Playtech, in fact, has committed to creating a studio just for 888 in its facility in Riga, Latvia.
Despite the upcoming increase, the offer is already quite varied since there are the most popular games such as blackjack , roulette and baccarat, as well as several show games such as Monopoly Live, Dream Catcher and Football Studio . Furthermore, you can choose the games based on the dealer’s language, or the maximum and minimum betting limits. In this way, you will always find the table that suits your personal needs.
As for slot machines, you can find classic and bar games, with 3-reel structures. But there are also more innovative versions that have 5 or more reels. Produced by NetEnt, for example, you can find Gorilla Kingdom , Divine Fortune and Dark King. Exclusive to 888 Casino, however, there are Mad Max Fury Road, Safari Riches and Wild Saloon. In addition, you can also choose to play progressive jackpot machines such as Millionaire Genie Slot or Alice’s Spin Party, and therefore aim for really important winnings .
I can therefore say that on 888 Casino players will find what they are looking for without too many problems, also thanks to the exclusive games.
User Experience
The design of 888 Casino on both desktop and mobile is attractive , perhaps a little dark, but definitely luxurious. It is not the usual graphics that you find in practically any other casino, it is a unique design, which makes it recognizable in all respects. Furthermore, to evaluate the navigability of the site, I tested the platform from top to bottom and it does not present any bugs of any kind . The loading of the games is fast and during the tests I carried out I did not encounter any problems.
Another thing that makes 888 very interesting is a sort of loyalty program based on points, the so-called 888Club , where the more the player bets, the higher the level and gets bonuses and extra tokens that can be converted into real money. In reality, obviously, 888 Casino is not the only one that has a similar program, however the structure of this program makes the user very involved, just as if it were a video game in which you level up your character. A very nice idea that immerses the player in the reality created by this program, at least in my opinion!
On the 888 home page there is also, at the top left, the box that allows you to search for games. But in the case of this platform it is very particular, in fact it allows you to see not only the names of the games, but also the main images, which makes it really easy and fast to use.
At this point we can say that 888 has also worked well on the level of user experience and for this part of the review it undoubtedly deserves high marks.
888 Casino Mobile
888 Casino, like most online casinos nowadays, has a site optimized for playing via browser from mobile devices such as smartphones and tablets. In the case of 888, after testing it, I can tell you that the site works well even from this type of device.
The available features are the same as those that can be accessed via computer. The site loads very quickly and from the tests I have done it does not seem to give any kind of problem either during the game or when browsing.
The only flaw, at least in my opinion, is that when browsing from a browser on a smartphone that has a smaller screen than a tablet or computer, you see few games on the page. This, therefore, makes you waste much more time in viewing the games available on the site. To overcome these problems, moreover, 888 Casino has studied a valid alternative that we will see in the next paragraph: a dedicated App.
888 Casino App
For Android and iOS devices , 888 Casino has also created an App that can be downloaded from the site, which allows you to access your favorite casino games wherever you are.
I’ll start by telling you that between the two versions, App and computer, absolutely nothing changes. In fact, 888 has managed to develop this application guaranteeing exactly the same features and gaming experience to users. Even from the App for mobile devices it is possible to play all the slots, blackjack, roulette, jackpot games and baccarat offered on the website.
To download the App on an Android device you have to go to the 888 Casino website, and it is not possible to do so via the Play Store . In fact, to access the app for Android devices you have to go to the site via browser, register, and then you can access it directly from the site.
As for the App for iOS devices, it is available on the App Store. Here too, the features do not change at all from those you have when playing from a desktop. It is also possible to register directly from the App , which not all online casinos allow you to do.
In addition, 888 Casino also offers bonuses dedicated to those who download and play from these Apps , which is very interesting for users. This is a move that invites enthusiasts to also focus on mobile devices.
If you search online for info, 888 Casino opinions and reviews, you will realize one thing: the level is high and is appreciated by most users who have had the opportunity to try it. That said, I do not feel like giving the maximum score, also in respect of many other platforms that have been able to do better, but it certainly deserves a good 4.
Rating: 4 stars
Review by:
Riccardo is an expert in gaming software and user experience. He evaluates the games and software used in a technical way, as well as looking for bugs or errors in bookmakers.
Payments and Bonuses: Things You Need to Know
In this third of the 888 Casino opinions and reviews I will talk about the payment and withdrawal methods, and the bonuses made available by the operator.
Payment Methods at 888 Casino online and mobile
Payment methods always play a key role when you think about signing up to an online casino. At 888 Casino, even mobile, you will not have any problems since there are all the most important options available. For example, there are all the credit and debit cards of both the MasterCard and Visa circuits . This means that we are talking about the majority of cards used in the world. There is also the possibility of depositing and withdrawing money with the prepaid PostePay .
If you are used to using e-wallets, you can choose between PayPal, Skrill and Neteller . Again, you have the option to choose between the best and most popular ones around. Only for deposits, then, 888 Casino both desktop and mobile offers the option of Paysafecard . Finally, as another method you can also use bank deposits both to deposit money into your account and to withdraw them.
As for the times, then, there are no particular differences compared to other online casinos. The deposit with all systems, except bank transfer (for which it can take up to five working days), is immediate. The withdrawal, on the other hand, takes longer and usually takes at least 2 working days with e-wallets, 3 with credit or debit cards, and up to 7 days using the bank transfer system .
A very important thing to consider, moreover, is that there are no commission costs to face neither when you deposit nor when you withdraw. However, be careful of an aspect that not everyone pays much attention to, that is, the fact that the costs could be applied eventually by the system that is used.
Of course, being a casino authorized by ADM, security is quite important and 888 fully respects it by putting in place various systems . In fact, the data are saved and protected by firewalls that are updated and changed continuously. In this way, no one can enter and steal your personal data.
Bonuses Available
Now I will tell you instead about my opinions on the bonuses available at 888 Casino online and mobile.
Let me start by saying that 888 Casino online and mobile offers, like most online casinos, both a no deposit welcome bonus and a welcome bonus on the first top-up . But let’s go and see them immediately below.
- Welcome bonus without deposit: this bonus, which is AUD20 and is given to the player immediately after registration, is very useful to start getting to grips with the games available on the platform. Obviously, to receive it you must meet certain requirements that I will talk about now.
The promotion can only be claimed by players who do not already have an 888 gaming account. This promotion, just like in any other online casino, can only be claimed once per household. To ensure this, 888 Casino, whether using it online or on mobile, will check the personal data of those who claim it . Data such as postal address, email, credit card and even the IP address from which the bonus is being claimed.
To validate the promotion and receive the AUD20 credit, the player must log in within 48 hours of receiving the email confirming the bonus request and confirm receipt. The Bonus will then be automatically loaded onto the game account.
I would also like to point out that the bonus is not withdrawable , but you can withdraw the winnings made using it only after having met the wagering requirement to unlock it. You can find out more on our page dedicated to the 888 Bonus.
- Welcome bonus on the first top-up up to AUD1000 . It will be suspended pending the fulfillment of the wagering requirements.
First of all, to receive this bonus you must register from Australian territory. The bonus is credited not immediately but within 72 hours. The bonus amount cannot be withdrawn. And, in addition to this, players who make their first top-up using e-wallets such as Neteller or Skrill are not eligible to receive it.
In conclusion of this brief opinion and review of mine on the payments and bonuses of 888 Casino Online desktop and mobile, I can do nothing but give it good marks.
It offers an interesting bonus, allows you to withdraw and deposit funds with almost all existing methods on the market . But the waiting times are a bit too long on some methods. For this, my rating is 4 stars!
Rating: 4 stars
Review by:
Gianpaolo is an expert in online casino security, payment methods, AAMS certifications, online scams, as well as player privacy.
888 Casino Online Customer Support: Good, But Not Great
In this last of the 888 Casino desktop and mobile opinions and reviews I talk to you about its customer support, the contact methods offered and the general quality of the service . All this, of course, after having personally tested it and evaluated it with some support requests.
888 Casino online customer support for both desktop and mobile is reportedly good, but there are a few concerns.
Like many other casinos, 888 Casino online according to many opinions tries to minimize support requests by “hiding” the contact us section in a corner. At that point, you are redirected to an old-fashioned page, very different from the rest of the attractive design of the site. This page allows you to contact the brand via email, phone or classic contact form.
I don’t like to find out that there is a telephone number that is international and is paid , certainly not good news for a user who needs help. Moreover, being an international number, the costs are not at all negligible especially when the call times to resolve the problem are quite long. Finding yourself having to pay in the event that problems arise on their site is certainly not something that is pleasant. Also because, if you need to contact the service by telephone, in most cases it is because the problem that arises is quite large.
The platform’s chat, unfortunately, is reserved only for members who have logged in. This is certainly a point that should be improved both to get on par with other online casinos in Australia, and to offer a complete service to Australian players who choose to bet on 888Casino, given that the telephone contact is already paid.
There is, however, a good section of frequently asked questions that you can refer to when you have any doubts and do not want to call the telephone number, which is in fact a paid number. It is actually quite complete and it is really possible to discover important information that can solve various problems. But as in all FAQs of any site, as complete as they may be, they certainly do not answer 100% of the questions that a user may have. Furthermore, for less experienced users who do not know the terminology or the functioning of the site they are using, this method of troubleshooting could, as much as the answers may be present, be completely useless.
One very positive thing I can say is that the operators are kind and helpful . However, the response times, given the contact methods, are not always fast. In the case of contacting customer support via contact form or email, in fact, the response times from the service can be quite long.
Overall, then, it is average. Although the operators are kind and give effective answers, contacting them by phone has a cost. Through other methods, however, the answers are not immediate.
So, in my opinion it does not have the necessary characteristics to deserve a 5-star rating. 888 Casino online could do a lot to improve in this aspect of opinions and reviews, given its popularity and the number of users at a national and international level.
On a scale of 1 to 5 I therefore feel like evaluating this part of 888 casino online opinions and reviews with a score of 3 stars.
Rating: 3 stars
Review by:
Sara is a customer service expert, and she is the one who tests all the customer services of the various casinos, evaluating which one treats customers best and solves problems the fastest.
About 888 Casino
| Company Name | 888 Holdings PLC |
| Registered office | Gibraltar |
| Australian Branch | 888 Italia Limited |
| Australian Headquarters | Malta |
| Founding Date | 1997 |
| International Turnover (2019) | $560 million (approximately) |
| Australian Turnover (2019) | (not given) |
| AAMS License Number | 15014 |
| Phone Number | +44 2034781908 |
| [email protected] |
888 Casino Details
